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Class Pass Rider's Guide
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Helpful tips for a fun and safe Class Pass ride!


Have a safe trip

Please keep your students in sight and near you at all times.  To make your trip a safe and enjoyable experience for all, please share the following riding tips with yours students and chaperones:

  • First, get to the bus stop at least 5 minutes before your bus is scheduled to arrive.
  • You can check our new WebWatch feature to check the exact time your coach arrives at your stop.
  • Make sure your group is waiting in the “Safe Zone” away from the curb and street.
  • When the bus pulls up, confirm that it’s the bus that you want to board by checking the head sign.
  • Upon boarding, show the operator your free Class Pass and tell him/her how many riders are in your group.
  • Assist your group in finding seats quickly. If you have to stand, hold onto the handrails.
  • Encourage your group to observe good bus etiquette, so that all passengers can enjoy the ride.
  • Watch for the stop where you need to alight and signal the operator a couple of blocks before you reach it. When possible, exit the rear door of the bus, and then move quickly into the “Safe Zone.”


Cancellation policy:

If your plans change, we will gladly re-schedule your trip for another day.

  • Please call Wheels at least one day in advance to cancel your trip.
  • Class Pass is valid only for the date and time issued. 


Need some ideas for a field trip?

Contact the Tri-Valley Convention & Visitors Bureau at 846-8910 or visit their website at www.trivalleyccvb.com (Opens new window) for information about the many events held at the Alameda County Fairgrounds and the wealth of other cultural events taking place in our community throughout the year.

Enjoy your field trip and let us help you plan another one soon!

 

 

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